Custom Process

Question: I’m interested in custom invitations. How do I get started?
Answer: The first step of the custom process is the initial consultation, which allows our designers to get to know you and to learn a little about the event you are planning. Since our invitations are designed to fit your vision, it is a vital first step to meet (in person, over the phone, or via email) and discuss your ideas, wishes, and any samples, papers, ribbons or accessories that may interest you.
Feel free to bring along photos, sketches, papers…anything that inspires you. We will ask you specific questions to get a grasp on the type of event you will be planning and what your invitation and accessory needs will be. This is also your opportunity to ask us any questions you may have about the process our our services.
Question: Does the initial consultation cost anything?
Answer: During the initial consultation, we will discuss ideas and design concepts for your event. We charge a $50.00 mock-up design fee, which is payable by cash, check, or money order. This fee covers design time and any necessary material samples for your initial round of concepts, as well as a complete bid for the package. The mock-up fee will then be credited to your account when you place an order.
Question: What happens after the initial consultation?
Answer: Based on our conversation, we will present you with 3-5 design concepts via email along with estimates for each concept. Print method(s) will also be outlined as well. We welcome your feedback and will happily assist with any questions you may have at this point. Once a concept is chosen, we will send you a contract and 50% of the final total is due. Before design can officially begin, we must receive your signed contract and deposit, which is payable by check or money order.
Once the contract and deposit have been received, we will begin designing your invitations! We will review initial rounds of designs with you either in person or via email, whichever is more convenient for you. Papers, envelopes, ink colors, and finishing options will also be reviewed. Once all pieces meet with your approval, we will have you proof everything carefully to ensure that there are no typos, missing items, or errors of any kind. A signed proof will be required of you.
Once a design is approved, our team immediately begins production so that you receive your order in a timely and efficient manner.

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Our studio is located just outside Seattle, Washington. Consultations in studio are available by appointment only. We are delighted to work with clients across the globe—contact us for more information.